/* ============================================================
   TEJASVIN SUPPORT STUDIO — styles.css
   Premium dark theme matching Tejasvin brand
   ============================================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');

:root {
    --bg-primary: #080808;
    --bg-secondary: #0f0f0f;
    --bg-tertiary: #151515;
    --bg-card: #111111;
    --bg-input: #0a0a0a;
    --accent: rgb(201, 162, 77);
    --accent-dim: rgba(201, 162, 77, 0.15);
    --accent-hover: rgba(201, 162, 77, 0.25);
    --accent-glow: rgba(201, 162, 77, 0.3);
    --cream: #f5efe6;
    --cream-70: rgba(245, 239, 230, 0.7);
    --cream-40: rgba(245, 239, 230, 0.4);
    --cream-20: rgba(245, 239, 230, 0.2);
    --cream-10: rgba(245, 239, 230, 0.1);
    --cream-05: rgba(245, 239, 230, 0.05);
    --border: rgba(255, 255, 255, 0.06);
    --border-accent: rgba(201, 162, 77, 0.2);
    --danger: #ef4444;
    --success: #22c55e;
    --radius: 12px;
    --radius-lg: 16px;
    --radius-xl: 20px;
    --shadow-sm: 0 2px 8px rgba(0,0,0,0.3);
    --shadow-md: 0 4px 20px rgba(0,0,0,0.4);
    --shadow-lg: 0 8px 40px rgba(0,0,0,0.5);
    --shadow-accent: 0 4px 20px rgba(201,162,77,0.2);
    --transition: 0.2s ease;
}

*, *::before, *::after {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    font-size: 10px;
    scroll-behavior: smooth;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    font-size: 1.4rem;
    background: var(--bg-primary);
    color: var(--cream);
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* ── LOADING GATE ── */
.ss-loading-gate {
    position: fixed;
    inset: 0;
    z-index: 10000;
    background: var(--bg-primary);
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    transition: opacity 0.5s ease, visibility 0.5s ease;
}

.ss-loading-gate.fade-out {
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
}

.ss-loader-ring {
    width: 48px;
    height: 48px;
    border: 3px solid rgba(201,162,77,0.15);
    border-top-color: var(--accent);
    border-radius: 50%;
    animation: ss-spin 0.8s linear infinite;
    margin-bottom: 2rem;
}

@keyframes ss-spin {
    to { transform: rotate(360deg); }
}

.ss-loader-text {
    font-size: 1.3rem;
    color: var(--cream-40);
    letter-spacing: 0.08em;
    text-transform: uppercase;
    font-weight: 600;
}

/* ── NAVBAR ── */
.ss-navbar {
    position: sticky;
    top: 0;
    z-index: 100;
    background: rgba(8, 8, 8, 0.85);
    backdrop-filter: blur(20px) saturate(180%);
    -webkit-backdrop-filter: blur(20px) saturate(180%);
    border-bottom: 1px solid var(--border);
    padding: 0 2.4rem;
    height: 6.4rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.ss-navbar__brand {
    display: flex;
    align-items: center;
    gap: 1.2rem;
    text-decoration: none;
    color: var(--cream);
}

.ss-navbar__logo {
    width: 3.6rem;
    height: 3.6rem;
    border-radius: 8px;
    object-fit: cover;
}

.ss-navbar__title {
    font-size: 1.5rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.ss-navbar__title span {
    color: var(--accent);
    font-weight: 800;
}

.ss-navbar__user {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 0.5rem 1.4rem 0.5rem 0.5rem;
    background: var(--accent-dim);
    border: 1px solid var(--border-accent);
    border-radius: 28px;
    cursor: default;
    transition: background var(--transition);
}

.ss-navbar__user:hover {
    background: var(--accent-hover);
}

.ss-navbar__avatar {
    width: 3.2rem;
    height: 3.2rem;
    border-radius: 50%;
    object-fit: cover;
    flex-shrink: 0;
}

.ss-navbar__avatar-fallback {
    width: 3.2rem;
    height: 3.2rem;
    border-radius: 50%;
    background: var(--accent);
    color: var(--bg-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
    font-weight: 800;
    flex-shrink: 0;
}

.ss-navbar__user-info {
    display: flex;
    flex-direction: column;
}

.ss-navbar__user-name {
    font-size: 1.25rem;
    font-weight: 600;
    color: var(--cream);
    line-height: 1.2;
    max-width: 14rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ss-navbar__user-email {
    font-size: 1.05rem;
    color: var(--cream-40);
    line-height: 1.2;
    max-width: 14rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ss-navbar__actions {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.ss-navbar__back-btn {
    display: flex;
    align-items: center;
    gap: 0.6rem;
    padding: 0.7rem 1.4rem;
    background: var(--cream-05);
    border: 1px solid var(--border);
    border-radius: 8px;
    color: var(--cream-70);
    font-size: 1.2rem;
    font-weight: 500;
    cursor: pointer;
    text-decoration: none;
    transition: all var(--transition);
}

.ss-navbar__back-btn:hover {
    background: var(--cream-10);
    color: var(--cream);
    border-color: var(--cream-20);
}

/* ── LOGIN SCREEN ── */
.ss-login-screen {
    position: fixed;
    inset: 0;
    z-index: 9000;
    background: var(--bg-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2rem;
}

.ss-login-card {
    width: 100%;
    max-width: 44rem;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    padding: 4rem;
    box-shadow: var(--shadow-lg);
    animation: ss-fade-up 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes ss-fade-up {
    from { opacity: 0; transform: translateY(20px); }
    to { opacity: 1; transform: translateY(0); }
}

.ss-login-header {
    text-align: center;
    margin-bottom: 3.2rem;
}

.ss-login-header img {
    width: 5.6rem;
    height: 5.6rem;
    border-radius: 50%;
    border: 2px solid var(--accent);
    margin-bottom: 1.6rem;
}

.ss-login-header h2 {
    font-size: 2.4rem;
    font-weight: 700;
    color: var(--cream);
    margin-bottom: 0.8rem;
}

.ss-login-header p {
    font-size: 1.4rem;
    color: var(--cream-70);
}

.ss-input-group {
    margin-bottom: 2rem;
}

.ss-input-group label {
    display: block;
    font-size: 1.25rem;
    font-weight: 600;
    color: var(--cream-70);
    margin-bottom: 0.8rem;
}

.ss-input-group input {
    width: 100%;
    background: var(--bg-input);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 1.4rem;
    color: var(--cream);
    font-size: 1.5rem;
    font-family: inherit;
    transition: all var(--transition);
}

.ss-input-group input:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-dim);
}

.ss-error-msg {
    background: rgba(239, 68, 68, 0.1);
    border: 1px solid rgba(239, 68, 68, 0.2);
    color: var(--danger);
    padding: 1.2rem;
    border-radius: var(--radius);
    font-size: 1.3rem;
    margin-bottom: 2rem;
    line-height: 1.4;
}

.ss-btn-primary {
    width: 100%;
    background: var(--accent);
    color: var(--bg-primary);
    border: none;
    padding: 1.4rem;
    border-radius: var(--radius);
    font-size: 1.5rem;
    font-weight: 700;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 1rem;
    transition: all var(--transition);
}

.ss-btn-primary:hover {
    background: #deb65b;
    transform: translateY(-2px);
    box-shadow: var(--shadow-accent);
}

.ss-btn-primary:disabled {
    opacity: 0.7;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

.ss-spinner {
    width: 2rem;
    height: 2rem;
    border: 2px solid rgba(8, 8, 8, 0.2);
    border-top-color: var(--bg-primary);
    border-radius: 50%;
    animation: ss-spin 0.8s linear infinite;
}

.ss-login-footer {
    text-align: center;
    margin-top: 2.4rem;
    font-size: 1.3rem;
    color: var(--cream-40);
}

.ss-login-footer a {
    color: var(--accent);
    text-decoration: none;
    font-weight: 600;
    transition: color var(--transition);
}

.ss-login-footer a:hover {
    color: #deb65b;
}

/* ── MAIN LAYOUT ── */
.ss-main {
    flex: 1;
    display: flex;
    flex-direction: column;
    max-width: 110rem;
    width: 100%;
    margin: 0 auto;
    padding: 2.4rem;
}

.ss-layout {
    display: grid;
    grid-template-columns: 32rem 1fr;
    gap: 2.4rem;
    flex: 1;
    min-height: 0;
}

/* ── SIDEBAR ── */
.ss-sidebar {
    display: flex;
    flex-direction: column;
    gap: 2rem;
}

.ss-profile-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 2.4rem;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    gap: 1.6rem;
}

.ss-profile-avatar {
    width: 8rem;
    height: 8rem;
    border-radius: 50%;
    background: var(--accent-dim);
    border: 2px solid var(--accent);
    color: var(--accent);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2.8rem;
    font-weight: 700;
}

.ss-profile-name {
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--cream);
    margin-bottom: 0.4rem;
}

.ss-profile-email {
    font-size: 1.3rem;
    color: var(--cream-40);
}

.ss-logout-btn {
    background: rgba(255,255,255,0.05);
    border: 1px solid var(--border);
    color: var(--cream-70);
    width: 4rem;
    height: 4rem;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all var(--transition);
}

.ss-logout-btn:hover {
    background: rgba(239, 68, 68, 0.1);
    color: var(--danger);
    border-color: rgba(239, 68, 68, 0.3);
}

.ss-orders-section {
    flex: 1;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.ss-orders-header {
    padding: 2rem;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.ss-orders-header h3 {
    font-size: 1.4rem;
    font-weight: 600;
    color: var(--cream-70);
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.ss-orders-count {
    background: var(--bg-tertiary);
    padding: 0.2rem 0.8rem;
    border-radius: 12px;
    font-size: 1.2rem;
    font-weight: 600;
    color: var(--cream);
}

.ss-orders-list {
    flex: 1;
    overflow-y: auto;
    padding: 1.6rem;
    display: flex;
    flex-direction: column;
    gap: 1.2rem;
}

.ss-empty-state {
    text-align: center;
    padding: 4rem 2rem;
    color: var(--cream-40);
}

.ss-empty-icon {
    font-size: 3.2rem;
    margin-bottom: 1.2rem;
    opacity: 0.5;
}

.ss-order-card {
    background: var(--bg-tertiary);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 1.6rem;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    transition: border-color var(--transition);
}

.ss-order-card:hover {
    border-color: var(--border-accent);
}

.ss-order-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.ss-order-id {
    font-size: 1.3rem;
    font-weight: 600;
    color: var(--cream);
}

.ss-order-date {
    font-size: 1.2rem;
    color: var(--cream-40);
}

.ss-order-status {
    display: inline-block;
    padding: 0.4rem 0.8rem;
    border-radius: 4px;
    font-size: 1.1rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    background: var(--bg-input);
    color: var(--cream-70);
}

.ss-order-status.delivered { background: rgba(34, 197, 94, 0.1); color: var(--success); }
.ss-order-status.pending { background: rgba(245, 158, 11, 0.1); color: #f59e0b; }
.ss-order-status.shipped { background: var(--accent-dim); color: var(--accent); }

.ss-order-items {
    font-size: 1.25rem;
    color: var(--cream-70);
    line-height: 1.4;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ss-order-total {
    font-size: 1.4rem;
    font-weight: 700;
    color: var(--cream);
    text-align: right;
    margin-top: 0.4rem;
}

/* ── CHAT CONTAINER ── */
.ss-chat {
    display: flex;
    flex-direction: column;
    display: flex;
    flex-direction: column;
    background: var(--bg-secondary);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    overflow: hidden;
    min-height: 0;
    max-height: calc(100vh - 14rem);
}

.ss-chat__header {
    padding: 2rem 2.4rem;
    background: var(--bg-tertiary);
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.ss-chat__header-left {
    display: flex;
    align-items: center;
    gap: 1.2rem;
}

.ss-chat__icon {
    width: 4rem;
    height: 4rem;
    border-radius: var(--radius);
    background: linear-gradient(135deg, var(--accent), rgba(201,162,77,0.6));
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.8rem;
    box-shadow: var(--shadow-accent);
}

.ss-chat__title {
    font-size: 1.6rem;
    font-weight: 700;
    color: var(--cream);
}

.ss-chat__subtitle {
    font-size: 1.15rem;
    color: var(--cream-40);
    margin-top: 0.2rem;
}

.ss-chat__status {
    display: flex;
    align-items: center;
    gap: 0.6rem;
    font-size: 1.15rem;
    color: var(--success);
    font-weight: 500;
}

.ss-chat__status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--success);
    animation: ss-pulse 2s ease-in-out infinite;
}

@keyframes ss-pulse {
    0%, 100% { opacity: 1; transform: scale(1); }
    50% { opacity: 0.5; transform: scale(0.85); }
}

/* ── MESSAGES ── */
.ss-chat__messages {
    flex: 1;
    overflow-y: auto;
    padding: 2.4rem;
    display: flex;
    flex-direction: column;
    gap: 1.6rem;
    scroll-behavior: smooth;
}

.ss-chat__messages::-webkit-scrollbar {
    width: 6px;
}

.ss-chat__messages::-webkit-scrollbar-track {
    background: transparent;
}

.ss-chat__messages::-webkit-scrollbar-thumb {
    background: var(--cream-10);
    border-radius: 3px;
}

.ss-chat__messages::-webkit-scrollbar-thumb:hover {
    background: var(--cream-20);
}

.ss-msg {
    max-width: 75%;
    display: flex;
    flex-direction: column;
    animation: ss-msg-in 0.3s ease;
}

@keyframes ss-msg-in {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

.ss-msg--user {
    align-self: flex-end;
}

.ss-msg--admin {
    align-self: flex-start;
}

.ss-msg__bubble {
    padding: 1.2rem 1.6rem;
    border-radius: var(--radius-lg);
    font-size: 1.4rem;
    line-height: 1.6;
    word-break: break-word;
}

.ss-msg--user .ss-msg__bubble {
    background: linear-gradient(135deg, var(--accent), rgba(201,162,77,0.75));
    color: var(--bg-primary);
    border-bottom-right-radius: 4px;
    font-weight: 500;
}

.ss-msg--admin .ss-msg__bubble {
    background: var(--bg-tertiary);
    border: 1px solid var(--border);
    color: var(--cream);
    border-bottom-left-radius: 4px;
}

.ss-msg__sender {
    font-size: 1.1rem;
    font-weight: 600;
    color: var(--accent);
    margin-bottom: 0.3rem;
    padding: 0 0.4rem;
}

.ss-msg__time {
    font-size: 1rem;
    color: var(--cream-40);
    margin-top: 0.4rem;
    padding: 0 0.4rem;
}

.ss-msg--user .ss-msg__time {
    text-align: right;
}

/* ── WELCOME MESSAGE ── */
.ss-welcome {
    text-align: center;
    padding: 4rem 2rem;
    color: var(--cream-40);
}

.ss-welcome__icon {
    font-size: 4rem;
    margin-bottom: 1.6rem;
    opacity: 0.6;
}

.ss-welcome__title {
    font-size: 1.8rem;
    font-weight: 700;
    color: var(--cream-70);
    margin-bottom: 0.8rem;
}

.ss-welcome__text {
    font-size: 1.3rem;
    max-width: 40rem;
    margin: 0 auto;
    line-height: 1.6;
}

/* ── INPUT AREA ── */
.ss-chat__input-area {
    padding: 1.6rem 2.4rem 2rem;
    border-top: 1px solid var(--border);
    background: var(--bg-tertiary);
}

.ss-chat__input-row {
    display: flex;
    align-items: flex-end;
    gap: 1rem;
}

.ss-chat__textarea {
    flex: 1;
    resize: none;
    background: var(--bg-input);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 1.2rem 1.6rem;
    color: var(--cream);
    font-family: 'Inter', sans-serif;
    font-size: 1.4rem;
    line-height: 1.5;
    min-height: 4.4rem;
    max-height: 12rem;
    outline: none;
    transition: border-color var(--transition), box-shadow var(--transition);
}

.ss-chat__textarea::placeholder {
    color: var(--cream-40);
}

.ss-chat__textarea:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(201,162,77,0.12);
}

.ss-chat__send-btn {
    width: 4.4rem;
    height: 4.4rem;
    border-radius: var(--radius);
    border: none;
    background: linear-gradient(135deg, var(--accent), rgba(201,162,77,0.8));
    color: var(--bg-primary);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: transform var(--transition), box-shadow var(--transition), opacity var(--transition);
    box-shadow: var(--shadow-accent);
}

.ss-chat__send-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 24px rgba(201,162,77,0.35);
}

.ss-chat__send-btn:active {
    transform: translateY(0);
}

.ss-chat__send-btn:disabled {
    opacity: 0.4;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

.ss-chat__send-btn svg {
    width: 2rem;
    height: 2rem;
}

/* ── AUTH GATE ── */
.ss-auth-gate {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 4rem;
    text-align: center;
}

.ss-auth-gate__icon {
    font-size: 5rem;
    margin-bottom: 2.4rem;
    opacity: 0.5;
}

.ss-auth-gate__title {
    font-size: 2.2rem;
    font-weight: 700;
    color: var(--cream);
    margin-bottom: 1.2rem;
}

.ss-auth-gate__text {
    font-size: 1.4rem;
    color: var(--cream-40);
    margin-bottom: 3.2rem;
    max-width: 40rem;
    line-height: 1.6;
}

.ss-auth-gate__btn {
    display: inline-flex;
    align-items: center;
    gap: 0.8rem;
    padding: 1.4rem 3.2rem;
    background: linear-gradient(135deg, var(--accent), rgba(201,162,77,0.8));
    color: var(--bg-primary);
    font-size: 1.5rem;
    font-weight: 700;
    border: none;
    border-radius: var(--radius);
    cursor: pointer;
    text-decoration: none;
    transition: transform var(--transition), box-shadow var(--transition);
    box-shadow: var(--shadow-accent);
}

.ss-auth-gate__btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 28px rgba(201,162,77,0.4);
}

/* ── ADMIN: CONVERSATION LIST ── */
.ss-admin-layout {
    flex: 1;
    display: flex;
    gap: 2rem;
    min-height: 0;
    max-height: calc(100vh - 14rem);
}

.ss-sidebar {
    width: 32rem;
    background: var(--bg-secondary);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    flex-shrink: 0;
}

.ss-sidebar__header {
    padding: 2rem;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.ss-sidebar__title {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--cream);
}

.ss-sidebar__count {
    font-size: 1.15rem;
    color: var(--cream-40);
    background: var(--cream-05);
    padding: 0.3rem 0.8rem;
    border-radius: 20px;
}

.ss-sidebar__list {
    flex: 1;
    overflow-y: auto;
    padding: 0.8rem;
}

.ss-sidebar__list::-webkit-scrollbar {
    width: 4px;
}

.ss-sidebar__list::-webkit-scrollbar-thumb {
    background: var(--cream-10);
    border-radius: 2px;
}

.ss-sidebar__empty {
    text-align: center;
    padding: 4rem 2rem;
    color: var(--cream-40);
    font-size: 1.3rem;
}

.ss-thread-item {
    display: flex;
    align-items: center;
    gap: 1.2rem;
    padding: 1.2rem;
    border-radius: var(--radius);
    cursor: pointer;
    transition: background var(--transition);
    border: 1px solid transparent;
}

.ss-thread-item:hover {
    background: var(--cream-05);
}

.ss-thread-item.active {
    background: var(--accent-dim);
    border-color: var(--border-accent);
}

.ss-thread-item__avatar {
    width: 4rem;
    height: 4rem;
    border-radius: 50%;
    object-fit: cover;
    flex-shrink: 0;
}

.ss-thread-item__avatar-fallback {
    width: 4rem;
    height: 4rem;
    border-radius: 50%;
    background: var(--accent-dim);
    color: var(--accent);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.4rem;
    font-weight: 700;
    flex-shrink: 0;
}

.ss-thread-item__info {
    flex: 1;
    min-width: 0;
}

.ss-thread-item__name {
    font-size: 1.3rem;
    font-weight: 600;
    color: var(--cream);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ss-thread-item__preview {
    font-size: 1.15rem;
    color: var(--cream-40);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-top: 0.2rem;
}

.ss-thread-item__meta {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 0.4rem;
    flex-shrink: 0;
}

.ss-thread-item__time {
    font-size: 1rem;
    color: var(--cream-40);
}

.ss-thread-item__unread {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--accent);
}

/* ── ADMIN: CHAT PANEL ── */
.ss-admin-chat {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: var(--bg-secondary);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    overflow: hidden;
    min-width: 0;
}

.ss-admin-chat__empty {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    color: var(--cream-40);
    text-align: center;
    padding: 4rem;
}

.ss-admin-chat__empty-icon {
    font-size: 4rem;
    margin-bottom: 1.6rem;
    opacity: 0.4;
}

.ss-admin-chat__empty-text {
    font-size: 1.4rem;
    line-height: 1.6;
}

/* ── TOAST ── */
.ss-toast {
    position: fixed;
    bottom: 2.4rem;
    left: 50%;
    transform: translateX(-50%) translateY(120%);
    padding: 1.2rem 2.4rem;
    background: var(--bg-tertiary);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    color: var(--cream);
    font-size: 1.3rem;
    font-weight: 500;
    box-shadow: var(--shadow-lg);
    z-index: 10000;
    transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}

.ss-toast.show {
    transform: translateX(-50%) translateY(0);
}

.ss-toast.error {
    border-color: rgba(239,68,68,0.3);
    color: #fca5a5;
}

.ss-toast.success {
    border-color: rgba(34,197,94,0.3);
    color: #86efac;
}

/* ── RESPONSIVE ── */
@media (max-width: 768px) {
    .ss-navbar {
        padding: 0 1.6rem;
        height: 5.6rem;
    }

    .ss-navbar__title {
        font-size: 1.3rem;
    }

    .ss-navbar__user-info {
        display: none;
    }

    .ss-main {
        padding: 1.6rem;
    }

    .ss-chat {
        max-height: calc(100vh - 12rem);
        border-radius: var(--radius-lg);
    }

    .ss-chat__header {
        padding: 1.6rem;
    }

    .ss-chat__messages {
        padding: 1.6rem;
    }

    .ss-chat__input-area {
        padding: 1.2rem 1.6rem 1.6rem;
    }

    .ss-msg {
        max-width: 85%;
    }

    .ss-admin-layout {
        flex-direction: column;
        max-height: none;
    }

    .ss-sidebar {
        width: 100%;
        max-height: 30vh;
    }

    .ss-admin-chat {
        min-height: 50vh;
    }
}

@media (max-width: 480px) {
    html {
        font-size: 9px;
    }

    .ss-navbar__back-btn span {
        display: none;
    }
}